I am home from the Stampin’Up! OnStage event in Salt Lake City and so excited to share some of the fun with you!
First I want to share a couple of the cards I received from fellow demonstrators…..and one of them even has a sneak peek!
isn’t that bird fun?! And did you notice it is a sneak peek from the Occasions Catalog?!
The other BIG news is a new product we are launching and YOU can preorder beginning November 16
Customer Stamparatus Launch Q & A
How do I reserve my Stamparatus?
Normally you order Stampin’ Up! products through the online store; in this case, you will click the
RESERVE link on the Stamparatus page which will take you to the reservation page. For step by step
instructions, please see the
How to Reserve Your Stamparatus Tutorial for Customers.
What if I do not have a Stampin’ Up! customer account?
To reserve a Stamparatus, you must have a customer account. To create one, click Create
Account on the online store.
Why does it take so long for the Stamparatus to ship?
We will place an order with the manufacturer based on how many reservations are made during any
given reservation window. Shipping dates depend on how long it takes the order to arrive in our
warehouse after the tools have been manufactured.
Q: Will the available to ship dates be the same for all markets?
Q: Am I billed at the time I reserve my Stamparatus?
A: No. However, a credit card is required to reserve the product.
Q: When will I be charged for the Stamparatus?
A: When inventory arrives in the warehouse, we will add your reservation to a shopping cart. We will
then send you an email notifying you that your Stamparatus order is ready. Once you finalize payment
and close your order, the system will charge your credit card.
Q: Will I be able to add other products to my Stamparatus reservation?
A: No. However, once your reservation is transferred to your shopping cart, you will then be able to add
other items to your order.
Important note: Please do not delete the Stamparatus from your order.
We will not be able to add it back and you will lose your reservation.
Q Will I be able to update my address and credit card information when I open my shopping bag to
complete my order?
What if I change my mind and want to cancel my reservation?
A: You can cancel your reservation at any time. To cancel, please see the How to Reserve Your
Stamparatus Tutorial for Customers PDF.
Q Will the tool be available in the 2018 2019 annual catalog?
A Yes. Once the annual catalog ordering period begins, you will be able to order the Stamparatus as you
would any other product. Reservations will no longer be required, and there will be no limit on the
number of tools you can order.
Q: Once the Stamparatus has been added to my shopping cart, how long will it stay there?
A Indefinitely. As with all products, it will be subject to temporary interruptions in availability
depending on demand.
Q: When I close my order, can I take advantage of current Stampin’ Up! promotions?
Q: Can I participate in all three reservation periods?
Q: How many stamp placement tools can I reserve per reservation window?
A: For customers, there is a limit of 1 per reservation window.
With the launch of this tool, we’re trying something different: testing a new reservation system. It acts like a true preorder: you reserve your spot and we guarantee shipment as soon as the product arrives in our warehouse. Demonstrators and customers will place reservations and receive their product at the same time. This system will allow us to get the product to market as soon as possible while avoiding backorders and efficiently managing inventory.
The global launch will feature three reservation windows. For each window, please note the following:
- Reservation quantities are while supplies last.
- Limit is 3 tools per demonstrator and 1 tool per customer per reservation window. (Note: The Stamparatus is not a Cash-and-Carry item.)
- You and your customers may participate in multiple reservation windows.
- In order to reserve your Stamparatus, you are required to provide your credit card information.
- Credit cards will not be charged until the Stamparatus ships from our facility. When you close your order, be sure to verify that your credit card and shipping information is correct.
||Available to Ship
|November 16–30, 2017
||Approx. February 1, 2018
|December 5–30, 2017
||Approx. March 19, 2018
|January 15–30, 2018
||Approx. April 15, 2018
Reminder that your first opportunity to pre-order is November 16